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  • Commerce: 706-335-4630
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  • Gainesville: 770-536-3286
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  • Toccoa: 706-297-7028
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Hearing Aid How-to Videos

View step-by-step answers to common hearing questions

Connectivity and Pairing

How to pair hearing aids with an Android phone for the first time Play Video
How to pair hearing aids with an iPhone for the first time Play Video
How to re-pair your hearing aids with an iPhone Play Video
How to ensure hearing aid connectivity after an iOS upgrade Play Video
How to pair your hearing aids to a Starkey accessory Play Video
How to re-pair your hearing aids to a Starkey accessory Play Video
How to pair CIC hearing aids to an Android device Play Video
How to pair CIC hearing aids to an Apple device Play Video
How to pair rechargeable hearing aids with an Android device Play Video

Thrive Hearing Control App

How to disable Thrive demo mode Play Video
What to do if a hearing aid isn’t streaming Play Video
How to use voice commands to control your hearing aids Play Video
How to use Find My Hearing Aids Play Video
How to create a reminder using your hearing aids and the Thrive app Play Video
What to do if your hearing aid’s Car Mode isn’t working Play Video
How to Set up the Thrive App Play Video
How to adjust hearing aid volume, mute and unmute Play Video

Hearing Aids

How to remove and replace Hear Clear wax guards Play Video
What to do if your hearing aids aren’t working properly Play Video
What to do if your hearing aids need repair Play Video
How to get replacement parts for your hearing aids Play Video
Can you program your hearing aids yourself? Play Video

Charging and Wireless Accessories

What to do if your custom hearing aids aren’t charging Play Video
What to do if your standard hearing aids aren’t charging Play Video
How to make sure your Turbo Charger is charging your hearing aids Play Video
  • 2018-12-10

    Patrick Lockett is very professional, yet warm and welcoming. He seems ready to help in any way h...

    Betty Lathan View Review
  • 2018-08-16

    Extremely competent. More so than any other hearing aid professionals we have ever encountered. O...

    Gail Moon View Review
  • 2020-12-02

    Was great.

    Irene Brannon View Review
  • 2018-10-09

    Wonderful office. Have helped out many of my offices clients in the past. Will continue to refer ...

    Jacob Buffington View Review
  • 2019-10-22

    Great customer service from the new owner, and his staff. Although they're only open in Toccoa Ga...

    Larry Clark View Review
  • 2018-11-30

    They take all the time you need and fully answer any questions you may have.

    Linda Lloyd View Review
  • 2020-10-12

    We are treated well, and my husband's ears are gently cleaned of built up wax as needed.

    Trudy Kannenberg View Review
  • 2020-12-21

    Very helpful

    William Hogsed View Review
Contact us
Commerce 706-335-4630
Gainesville 770-536-3286
Toccoa 706-297-7028
View all locations
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